Frequently Asked Questions
Everything you need to know about shopping with Get Lit!
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return it in its original packaging for a full refund or exchange.
Are your products covered by a warranty?
Yes, all Get Lit! products come with a 1-year limited warranty against manufacturing defects. If your item isn't performing as expected, please contact our support team.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Do you ship internationally?
Currently, we ship to the United States, Canada, and the UK. Shipping rates and delivery times for international orders are calculated at checkout based on your location.
How can I track my package?
Once your order is shipped, you will receive an email with a tracking link. You can also log in to your account on our website to view your order history and real-time status.